Letting Fees


Fee TypeDetailsDate payableAmount
Refundable Holding Deposit

A holding deposit will be required in order to secure the property. By paying this holding deposit, you give your consent for this said holding deposit to be held on account until your first month’s rent becomes due. (Typically within 90 days).

The holding deposit will be paid towards your first month’s rent.

The holding deposit will be collected by Ascend Living as soon as you have completed the referencing application form at which point the property will be removed from the market.

Equivalent to one week’s rent rounded down to the nearest £10.

E.g. if your rent is £750 pcm, then the holding deposit will be £170.

Refundable Tenancy Deposit

This is your Security Deposit. Your Deposit will be registered with the Tenancy Deposit Scheme or Safe Deposit Scotland for the duration of your Tenancy.

The Ascend Living Team will contact you to advise when all payments are required.

Equivalent to 5 week’s rent.
First Month’s Rent

Your first month’s rent is due in advance.

The Ascend Living Team will contact you to advise when all payments are required.

1 month’s rent (less any holding deposit that has been collected)

Ascend Living may retain your holding deposit if:

  • You provide misleading information on your application form
  • You fail a Right to Rent Check
  • You change your mind about the property and withdraw your application
  • You have failed to take reasonable steps to enter into the tenancy

Residents may also be charged the following fees for services provided during the tenancy:

Fee TypeDetailsDate payableAmount

Refundable Holding Deposit

A payment that is required in the event if a default by the resident:

  • Lost key
  • Lost security device giving access to the housing.
Payable on request by the Ascend Living Team.A reasonable cost that has been incurred by the Landlord.
Late Payment Fee

Fee will be added to the Resident’s account when rent falls overdue (by 14 days or more).

Payment when rent falls overdue.Any fee charged must be no more than 3% above the Bank of England Base Rate (this is only applicable to the late payment fee not a Default Fee).
Variation of Tenancy FeePayments on assignment, variation or motivation of a tenancy at the resident’s request.Payable on request by the Ascend Living Team following the resident request.

Capped at £50 or the reasonable costs incurred if greater.

Early Termination FeePayments in respect of early termination of a tenancy agreement at the resident’s request.

Payable on request by the Ascend Living Team following the resident request.

Capped at Ascend Living’s loss of rent.


Any payment is inclusive of VAT. Unless stated otherwise, all payments are non-refundable. Residents may be expected to pay additional amounts for services incurred during your tenancy such as: Council Tax, Energy and Utilities, Television Licences, Phone and Internet services.

These are not included with your rent or payments to Ascend Living. It is the responsibility of the resident to arrange for payment for these services where applicable. Accurate as of July 2022.


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